Regardless of what size business you operate, or whether you are brick and mortar or mobile, you need a point of sale system. A POS system is how customers make purchases as it processes all your business transactions. Beyond just transactions, many POS systems also have inventory and stock features, vendor ordering, and customer order tracking. Businesses and vendors are always seeking innovative ways to make their POS systems more flexible, and mobile POS systems are the newest advancement.
There are many advantages to using a mobile point of sale system, including those listed below.
- Mobility
The most significant and most obvious advantage of a mobile Point of Sale System (POS) is that it is portable. The system is accessible through any mobile device such as smartphones or tablets. Mobility means that you can take payments regardless of where you are, which is hugely beneficial for most businesses. You can take your POS with you to events, trade shows, markets, and basically anywhere that you want to sell your goods or services. It is even beneficial for use in-store, as your staff can take payments to check out customers without them having to queue up at a cashier desk.
- Inexpensive
Investing in a traditional POS system is expensive, though up until now, it was inevitable. Without a POS system, a business cannot function, and therefore the investment was essential. Now that mobile point of sales systems is available, companies can dramatically reduce those costs. The costs incurred for a mPOS are for the device, the software, and a mobile card reader. Typically, the software provider will include all the necessary components in your package, which comes at a low monthly fee. It’s an excellent option for businesses that are just starting and have a small budget, or that don’t operate out of a physical store.
- Customer loyalty and retention features
Mobile POS systems can send out texts or email to customers to notify them of any special offers or discounts you have going on. You can build your loyalty programs into the software where it can track customer purchases and issue rewards. All customer purchase history is stored in the system, so you can track purchasing trends and how products are performing. You can even send out personalized alerts to customers, such as discounts for their birthdays. These integrated features will help you keep in touch with your customers and nurture your relationship, which increases retention.
- Inventory management
A mobile POS system holds valuable details regarding stock and inventory. All inventory is tracked, and that data is accessible by your staff whenever they need it. For a store that sells products, this can be extremely useful for employees to access updated stock details within seconds. If a customer is looking for something specific, an employee can locate the item quickly, and if it is out of stock, they can order it for them. No longer do you have to wander the aisles of the store or search through shelves to find products. On top of that, you will receive alerts when items are out of stock so they can be re-ordered straight away. In some cases, you can even set up automatic re-ordering from suppliers when items get low on stock.
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