AvCare is a misleading application that reports false scan alerts and deceptive advertising to promote itself. AvCare is typically first encountered when visiting web sites that display a pop-up stating that your computer is infected and that you should run an online anti-malware or anti-virus scanner in order to check for infections. The program than tries to fool the user in purchasing the full license to remove the false infection.

Type: Misleading Application
Name: AV Care
Publisher: AVCare Inc.
Risk Impact: Medium
Systems Affected: Windows 98, Windows 95, Windows XP, Windows Me, Windows Vista, Windows NT, Windows Server 2003, Windows 2000

Behavior: AVCare is a misleading application that may give exaggerated reports of threats on the computer.


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

If you do not have Norton Antivirus, you can download a free copy of Malwarebytes’ Anti-Malware to remove this software.