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You have been connected to Eric L..
Eric L.: Hi Frank! How may I help you?
Frank: I am very disappointed that this has occurred being a customer for more than 1.5 years. I upgraded last year to the top ecommerce plan that provides 2.5 TB of transfer per month. My site averages only 900 unique hits per month using a wordpress theme that is cached. I never or should I say believe that I exceeded that bandwith. If I upgrade to a dedicated ($49) plan it only gives me 500GB per month transfer.

Frank: I been suspended
Frank: 500 GB will not help will it?
Frank: I need a hero right now!
Frank: I have blogged about aplus
Frank: I worked hard and feel like a step child
Frank: I replied to abuse already but no reply back
Eric L.: what's your account #?
Frank: ftp
Frank: info
Frank: xxxxxx
Eric L.: nope
Frank: xxxxxx
Eric L.: AP
Frank: techjaws.com tech blog
Eric L.: #
Frank: FTP Info is all I know
Frank: login: xxxxxx
Frank: pass: xxxxxx
Eric L.: what's your email address?
Frank: gentleny62@yahoo.com
Eric L.: Frank
Eric L.: listen
Frank: I am
Eric L.: i am reviewing the notes on your acccount...
Frank: I know
Eric L.: it looks like you are spamming
Frank: huh no way I am a tech blog how could I spam?
Frank: I don't email
Frank: spamming who?
Frank: I am not a spammer
Frank: I email only from Yahoo
Frank: spamming who?
Eric L.: regardless... this is a support issue and i am in sales... I will connect you to a member of our support team... one moment please
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You have been connected to David S..
Frank: Dave my account was suspended for exceeding b/w of 2500 GB which is impossible. I replied to abuse with no reply back...and your sales rep said I was spamming lol
Frank: I am a tech blog
Frank: I dont email and I dont spam how can I get my site online!!!
Frank: techjaws.com
David S.: Ok give me a second and let me look at the notes.
Frank: suspended exceed bandwidth "impossible" I have chatted 3x, replies to abuse....I am not a happy customer
David S.: I see that but please give me a minute to review everything.
Frank: i will thank you
David S.: Did you reply back to the email abuse@aplus.net sent you?
Frank: yes
Frank: I am not happy....
David S.: Ok well then you will have to wait for them to reply. I just spoke to our abuse department and they'll review it shortly.
Frank: I been with host companies since 1996, and never been shut out
Frank: ok...
David S.: Really theres nothing I can do. You site was using to much system resources and had to be suspended.
Frank: ah resources different than bandwidth....I have heard 3 different stories and recorded all of them...
David S.: ok.
Frank: what was my total bandwidt...i bet I know 12GB
Frank: MAYBE a dedicated will do...do they transfer all my stuff from my shared?
David S.: I don't have the ability to check anymore since the plan was suspended.
Frank: i know answer above
David S.: I don't think they migrate any data for you.
Frank: really?
Frank: wow surprised....
David S.: Did you have any other questions?
Frank: I see your working multiple sessions :)
Frank: No.......3 different statuses makes me wonder....